SHIPPING AND RETURNS

Shipping Policy

Orders placed before 3 p.m. will be processed and shipped the following day (1-day turnaround). Orders placed on Friday and over the weekend will be processed and shipped the following Monday.  You will receive a shipping confirmation with a tracking number via e-mail when your order ships. Biorace offers free U.S. standard shipping (2-8 business days in contiguous U.S.; longer for U.S. locations outside the contiguous U.S.) on purchases $50 and higher (excluding taxes). U.S. shipping for orders under $50 is based on package weight and starts at $6.95.

International Shipping Policy

Shipping to other international destinations is unavailable at this time. Please email us at bioraceus@gmail.com for other international shipping inquiries.

Returns

If you are not fully satisfied with your purchase, we will happily accept new and unopened beauty products within 14 days of purchase date. To be eligible for a refund, returned products must be in their original condition. Please email bioraceus@gmail.com with your order number to receive further instructions. No refunds will be granted without a return authorization.

Once your return is processed, credit will be issued to the original method of payment for the purchase price of the merchandise amount only. The original shipping fees are non-refundable.
biorace-usa.com is not responsible for the shipping costs of the returns or liable for lost returns. Shipping costs of the returns are the buyer's responsibility. Please ship returns to the following address:

Biorace USA 17210 Marquardt Ave Cerritos CA 90703

All Sale items & Special offers are final sale.